# Can't Log In With New Users

**URL:** <https://community.sonatype.com/t/cant-log-in-with-new-users/343>\
**Category:** Sonatype Nexus Repository\
**Tags:** help\
**Created:** [August 8, 2018, 2:06pm UTC](https://community.sonatype.com/t/cant-log-in-with-new-users/343 "2018-08-08T14:06:48Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![rseddon](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.sonatype.com/rseddon/32/341_2.png) [@rseddon](https://community.sonatype.com/u/rseddon)\
**Post date:** [August 8, 2018, 5:39pm UTC](https://community.sonatype.com/t/cant-log-in-with-new-users/343/6 "2018-08-08T17:39:08Z")

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I don’t think we’ll be able to solve this on the forum. Open an issue at [https://issues.sonatype.org](https://issues.sonatype.org) in the ‘dev - nexus’ project. Go to “support/support zip” in the admin Nexus Repo UI, generate a support zip, and attach it to the issue.

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_[View the full topic](https://community.sonatype.com/t/cant-log-in-with-new-users/343)._