# Chronic AD account lockout from Sonatype Nexus Repository Pro 3.6.2.0-01

**URL:** <https://community.sonatype.com/t/chronic-ad-account-lockout-from-sonatype-nexus-repository-pro-3-6-2-0-01/11820>\
**Category:** Sonatype Nexus Repository\
**Tags:** help\
**Created:** [December 27, 2023, 6:53pm UTC](https://community.sonatype.com/t/chronic-ad-account-lockout-from-sonatype-nexus-repository-pro-3-6-2-0-01/11820 "2023-12-27T18:53:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jrosenfe](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jrosenfe](https://community.sonatype.com/u/jrosenfe)\
**Post date:** [December 27, 2023, 6:53pm UTC](https://community.sonatype.com/t/chronic-ad-account-lockout-from-sonatype-nexus-repository-pro-3-6-2-0-01/11820/1 "2023-12-27T18:53:53Z")

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Hi, we’re facing a chronic AD account lockout on Sonatype Nexus Repository Pro, end user claims they did some deployments maybe a year ago with their credentials that have since been deleted (deployments removed ) but I don’t know if they have been removed from the repository.

What’s the best way to track down where his creds are being used in the nexus repository?

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**Author:** ![mprescott](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.sonatype.com/mprescott/32/178_2.png) [@mprescott](https://community.sonatype.com/u/mprescott)\
**Post date:** [December 28, 2023, 3:33am UTC](https://community.sonatype.com/t/chronic-ad-account-lockout-from-sonatype-nexus-repository-pro-3-6-2-0-01/11820/2 "2023-12-28T03:33:16Z")

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Hi there, @jrosenfe, as a Pro customer, please file a support ticket for any technical issues like this, it’s the fastest way to a resolution.