# \[Newbie alert Fetching takes too long, and timeout

**URL:** <https://community.sonatype.com/t/newbie-alert-fetching-takes-too-long-and-timeout/10271>\
**Category:** Sonatype Nexus Repository\
**Created:** [March 8, 2023, 7:44am UTC](https://community.sonatype.com/t/newbie-alert-fetching-takes-too-long-and-timeout/10271 "2023-03-08T07:44:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vuhung](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.sonatype.com/vuhung/32/2625_2.png) [@vuhung](https://community.sonatype.com/u/vuhung)\
**Post date:** [March 8, 2023, 7:44am UTC](https://community.sonatype.com/t/newbie-alert-fetching-takes-too-long-and-timeout/10271/1 "2023-03-08T07:44:30Z")

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Hello all,

I am running “Sonatype Nexus Repository Manager version OSS 3.29.2-02”, and yeah, I know it is quite old version on my legacy system.

We have a Gitlab CI/CD pipeline running which call maven, and maven calls Nexus  
For some pipeline, the pipeline ends up with following timeout error

`ERROR: Job failed: execution took longer than 1h0m0s seconds`

The gitlab server and Nexus server sit on the same AWS region so downloading from Nexus to Gitlab should be very fast. However, it is very very slow actually.

Our Nexus server run on a docker (on Ubuntu/AWS).

I’ve tried to run htop on the host machine. It looks fine.

This is the raw log I’ve found in my Nexus server

tail -f /opt/sonatype/sonatype-work/nexus3/log/nexus.log  
2023-03-08 07:12:15,859+0000 WARN [qtp822646151-20276] readonly org.sonatype.nexus.repository.maven.internal.orient.MavenProxyFacet - Exception org.apache.http.conn.ConnectTimeoutException: Connect to [repo1.maven.org:443](http://repo1.maven.org:443) [[repo1.maven.org/151.101.24.209](http://repo1.maven.org/151.101.24.209)] failed: connect timed out checking remote for update, proxy repo maven-central failed to fetch net/logstash/logback/logstash-logback-encoder/7.0.1/logstash-logback-encoder-7.0.1.pom, content not in cache.

and

2023-03-08 07:20:00,003+0000 INFO [quartz-8-thread-19] \*SYSTEM org.sonatype.nexus.quartz.internal.task.QuartzTaskInfo - Task ‘Storage facet cleanup’ [repository.storage-facet-cleanup] state change WAITING → RUNNING

and

2023-03-08 07:34:54,583+0000 WARN [qtp822646151-20274] \*UNKNOWN com.sonatype.nexus.plugins.outreach.internal.outreach.SonatypeOutreach - Could not download page bundle  
org.apache.http.conn.ConnectTimeoutException: Connect to [links.sonatype.com:443](http://links.sonatype.com:443) [[links.sonatype.com/54.225.173.35](http://links.sonatype.com/54.225.173.35), [links.sonatype.com/52.6.94.183](http://links.sonatype.com/52.6.94.183), [links.sonatype.com/3.215.246.222](http://links.sonatype.com/3.215.246.222)] failed: connect timed out

Please advise what I should do?  
Is that upgrade to the latest stable version necessary?

Thanks in advance for any helps!

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**Author:** ![mpiggott](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@mpiggott](https://community.sonatype.com/u/mpiggott)\
**Post date:** [March 8, 2023, 3:09pm UTC](https://community.sonatype.com/t/newbie-alert-fetching-takes-too-long-and-timeout/10271/2 "2023-03-08T15:09:16Z")

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This is a problem with your network preventing Nexus from talking to remote servers.

In the admin part of the Nexus UI there is a proxy server configuration in System \> HTTP

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<div class="post-metadata">

**Author:** ![vuhung](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.sonatype.com/vuhung/32/2625_2.png) [@vuhung](https://community.sonatype.com/u/vuhung)\
**Post date:** [March 9, 2023, 12:43am UTC](https://community.sonatype.com/t/newbie-alert-fetching-takes-too-long-and-timeout/10271/3 "2023-03-09T00:43:32Z")

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Thank you. Let me try the proxy setting.