# UI becomes unresponsive

**URL:** <https://community.sonatype.com/t/ui-becomes-unresponsive/2343>\
**Category:** Sonatype Nexus Repository\
**Created:** [August 14, 2019, 11:20am UTC](https://community.sonatype.com/t/ui-becomes-unresponsive/2343 "2019-08-14T11:20:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sverre.moe](https://avatars.discourse-cdn.com/v4/letter/s/e9c0ed/32.png) [@sverre.moe](https://community.sonatype.com/u/sverre.moe)\
**Post date:** [August 14, 2019, 11:20am UTC](https://community.sonatype.com/t/ui-becomes-unresponsive/2343/1 "2019-08-14T11:20:21Z")

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After upgrade to Nexus 3.18 we have some problem loading the UI.  
After a while the UI becomes unresponsive, and a refresh does not work.

When I try to open it in a new tab it is stuck at “Loading baseapp-prod.js”.  
It stays like that forever. I have to try loading in a new tab (2-3 times) before it actually starts to load the UI. But I have to close the main tab first or it will never load no matter how many times I try loading in a new tab.

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**Author:** ![rseddon](https://yyz1.discourse-cdn.com/flex047/user_avatar/community.sonatype.com/rseddon/32/341_2.png) [@rseddon](https://community.sonatype.com/u/rseddon)\
**Post date:** [August 14, 2019, 2:11pm UTC](https://community.sonatype.com/t/ui-becomes-unresponsive/2343/2 "2019-08-14T14:11:38Z")

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It sounds like this issue: [https://issues.sonatype.org/browse/NEXUS-20674](https://issues.sonatype.org/browse/NEXUS-20674)

Try upgrading to version 3.18.1.

Rich
