Can't Log In With New Users

help

#1

I’ve created a new user and have granted them nx-admin. Initially I was having a more refined set of roles, but was having issues logging in. I thought I’d try seeing if I could log in with the new user by granting them admin privileges. I was still unable to log in. I’ve changed the password a dozen times, but nothing works. Am I missing a step here? Why can’t any new user I create actually log in to the nexus repo? It’s worth noting these are local users.


#2

It doesn’t sound like you’re missing any steps here. Is this a new instance of Repo? Do you already have some other Realms setup (like LDAP)?

Link to the relevant section of the docs in case you just want a sanity check:
https://help.sonatype.com/repomanager3/security/users#app


#3

This is a brand new installation of Nexus on a new server. LDAP has not been setup up at. But yeah, I looked through those docs as well, and it seems like I’m doing everything correct.


#4

Are there errors in the nexus.log?


#5

There is nothing in the log relating to failure to authenticate. When I log in as the admin, I see the “Created session for user: admin” in the log. But it doesn’t seem to log anything for authentication failing.


#6

I don’t think we’ll be able to solve this on the forum. Open an issue at https://issues.sonatype.org in the ‘dev - nexus’ project. Go to “support/support zip” in the admin Nexus Repo UI, generate a support zip, and attach it to the issue.