Nexus OSS Repository Manager unresponsive


#1

We use version OSS 3.16.1-02 . The server often disconnects or return error code 502.
Ram is ok (38 % available), CPU is ok (98% idle), status is all green.

Logging shows a lot of these errors:
org.sonatype.nexus.repository.httpbridge.internal.ViewServlet - Failure servicing: GET /repository/npm/@t/prime-widgets

org.eclipse.jetty.io.EofException: null

at org.eclipse.jetty.io.ChannelEndPoint.flush(ChannelEndPoint.java:285)

at org.eclipse.jetty.io.WriteFlusher.flush(WriteFlusher.java:393)

Please advise on how to diagnose the problem further.

Output of groovy script found here: Information Gathering Related to Performance Issues – Sonatype Support

“S_yum”:{“components”:1,“assets”:5},“s-releases-candidates”:{“components”:492,“assets”:492},“f-licensegenerator”:{“components”:46,“assets”:46},“s-server-development”:{“components”:81,“assets”:81},“nuget.org-proxy”:{“components”:58290,“assets”:58290},“h-packages”:{“components”:67,“assets”:70},“docker-wireless”:{“components”:191,“assets”:2048},“f-server”:{“components”:92,“assets”:92},“ptxdist-mirror”:{“components”:91,“assets”:91},“npm-proxy”:{“components”:7473,“assets”:10171},“c-validation”:{“components”:0,“assets”:78},“c-license”:{“components”:3,“assets”:3},“s-server-developmnet”:{“components”:19,“assets”:19},“maven-central”:{“components”:0,“assets”:0},“r_raw”:{“components”:0,“assets”:0},“r_npm-dev”:{“components”:0,“assets”:0},“docker-s”:{“components”:5,“assets”:127},“nuget-hosted”:{“components”:1275,“assets”:1275},“docker-r”:{“components”:104,“assets”:1736},“c-validation-proxy”:{“components”:394,“assets”:549},“l-espa-emulator”:{“components”:10,“assets”:10},“s-server-installer”:{“components”:204,“assets”:204},“r_maven”:{“components”:0,“assets”:0},“r_maven-dev”:{“components”:0,“assets”:0},“docker-s”:{“components”:10,“assets”:64},“c-validation-pypi”:{“components”:417,“assets”:419},“angular-npm”:{“components”:3,“assets”:6},“react-components”:{“components”:84,“assets”:86},“s-npm”:{“components”:1,“assets”:2},“validation-testdata”:{“components”:3,“assets”:3},“npm”:{“components”:0,“assets”:1666},“c”:{“components”:5,“assets”:5},“nuget”:{“components”:0,“assets”:0},“mirfus-develop-build”:{“components”:6,“assets”:6},“ntfy-android”:{“components”:43,“assets”:43},“cacom”:{“components”:184,“assets”:184},“m-releases”:{“components”:523,“assets”:523},“ntfy-server-development”:{“components”:27,“assets”:27},“angular-npm”:{“components”:538,“assets”:554},“S_raw”:{“components”:6,“assets”:6},“production-pypi”:{“components”:64,“assets”:76}


#2

Hi,

This forum isn’t the right place to debug technical problems.

If you have a support contract with us you can use our support system at https://support.sonatype.com. Please note that the support system is for licensed customers only.

Otherwise, if you think this is a bug, you can try raising an issue at https://issues.sonatype.org in the “Dev - Nexus” issue.

Either way, provide a support zip file if you can get to the Nexus Repo UI. Or provide the complete nexus.log file otherwise.

Regards,

Rich