Not able to connect Jenkins to sonatype nexus IQ server

I am using Nexus Platform Plugin ( [3.8.20191204-084645.a4bff16) but getting below error while doing test connection to nexus IQ server hosted in EC2 Instance from Jenkins (hosted in my windows PC . Can someone pls help

Nexus IQ Server connection failed
com.sonatype.nexus.api.zz.r: Not Found

at com.sonatype.nexus.api.zz.m.verifyStatusCode(SourceFile:29)

at com.sonatype.insight.brain.client.AbstractRequestClient.parseResult(SourceFile:23)

at com.sonatype.insight.brain.client.ConfigurationClient.getApplicationsForApplicationEvaluation(SourceFile:59)

at com.sonatype.nexus.api.zz.eu.getApplicationsForApplicationEvaluation(SourceFile:110)

Caused: com.sonatype.nexus.api.exception.IqClientException: Could not retrieve list of applications from IQ Server

at com.sonatype.nexus.api.zz.eu.getApplicationsForApplicationEvaluation(SourceFile:121)

at com.sonatype.nexus.api.iq.IqClient$getApplicationsForApplicationEvaluation.call(Unknown Source)

at org.sonatype.nexus.ci.util.IqUtil.getApplicableApplications(IqUtil.groovy:42)

at org.sonatype.nexus.ci.util.IqUtil$getApplicableApplications$0.callStatic(Unknown Source)

at org.sonatype.nexus.ci.util.IqUtil.verifyJobCredentials(IqUtil.groovy:75)

at org.sonatype.nexus.ci.util.IqUtil$verifyJobCredentials.call(Unknown Source)

at org.sonatype.nexus.ci.config.NxiqConfiguration$DescriptorImpl.doVerifyCredentials(NxiqConfiguration.groovy:94)

at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)

at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396)

at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408)

at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212)

at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145)

at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535)

at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)

at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)

at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)

at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280)

at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)

at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)

at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)

at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676)

at org.kohsuke.stapler.Stapler.service(Stapler.java:238)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1623)

at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)

at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128)

at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)

at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)

at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:99)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)

at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)

at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)

at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)

at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)

at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)

at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)

at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)

at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)

at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)

at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)

at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)

at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)

at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1700)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1667)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.Server.handle(Server.java:505)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)

at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)

at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:698)

at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:804)

at java.lang.Thread.run(Unknown Source)

It’s best to create a support ticket for us to help debug and fix this with you @taushit.pal .

You can open a support ticket at https://support.sonatype.com, click on “submit a request” to do so.

Regards,

Rich

@taushit.pal I am facing the same error. Can you share the resolution steps.

error msg:-
|Nexus IQ Server connection failed

com.sonatype.nexus.api.zz.w: Not Found
at com.sonatype.nexus.api.zz.q.verifyStatusCode(SourceFile:29)
at com.sonatype.insight.brain.client.AbstractRequestClient.parseResult(SourceFile:23)
at com.sonatype.insight.brain.client.ConfigurationClient.getApplicationsForApplicationEvaluation(SourceFile:59)
at com.sonatype.nexus.api.zz.gf.getApplicationsForApplicationEvaluation(SourceFile:114)
Caused: com.sonatype.nexus.api.exception.IqClientException: Could not retrieve list of applications from IQ Server
at com.sonatype.nexus.api.zz.gf.getApplicationsForApplicationEvaluation(SourceFile:125)
at com.sonatype.nexus.api.iq.IqClient$getApplicationsForApplicationEvaluation.call(Unknown Source)
at org.sonatype.nexus.ci.util.IqUtil.getApplicableApplications(IqUtil.groovy:40)
at org.sonatype.nexus.ci.util.IqUtil$getApplicableApplications$0.callStatic(Unknown Source)
at org.sonatype.nexus.ci.util.IqUtil.verifyJobCredentials(IqUtil.groovy:73)
at org.sonatype.nexus.ci.util.IqUtil$verifyJobCredentials.call(Unknown Source)
at org.sonatype.nexus.ci.config.NxiqConfiguration$DescriptorImpl.doVerifyCredentials(NxiqConfiguration.groovy:92)
at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396)
at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408)
at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212)
at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145)
at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676)
at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:763)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1631)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
at jenkins.security.ResourceDomainFilter.doFilter(ResourceDomainFilter.java:76)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)